Buy in Filament2print is very simple and consists of 4 steps:
After the purchase you will receive an email with your order and from your profile will see the delivery status.
You can find a product in two different ways:
We offer different rates depending on each service. Each shipment has its respective fee and will be selected during the review of the shopping cart. Depending on the total order amount after applying coupons and discounts, you can be free shipping both Spain and Portugal (mainland). If you want to know all the information about consignments you can get more information on "Delivery and shipping"
When you go to checkout, just before payment, you will find a small field that lets you enter the discount code you have obtained.
Enter your code and click "Add coupon", you will see that your discount is applied automatically, or gift voucher in order.
You can only apply a discount code per order.
Filament2print have four ways in different payment:
When you access your account, or anywhere where you show a form with the e-mail fields and password to log in, you'll find a link that allows you to recover your password.
Once you click this link, it will start the password reset process in which we are going to send an e-mail with instructions to follow.
If there has been an error in your order, you can modify any of your data both shipping and billing while the order status is not "sent". If the order has already been sent the modification thereof may be costs.
You can cancel an order free of charge before it begins its phase of "preparation process" in our store. It will not be possible to cancel an order that has already been sent. If at the moment of delivery to the customer decides to reject it, you must bear the transport costs generated by shipping.
You can add items in an order provided has not been sent. The customer will pay for the result of the modification amount.
Once we have all the data required for placing the order and confirm receipt of payment by any of the four payment options we offer, the order will be completed and proceed to the preparation and submission.
You will receive an e-mail confirming your purchase.
To process your order you need to log in to that we can relate your purchase with your data. In case you're a new customer, you can register by entering your e-mail and following the steps they will tell you. If you are already customer, please enter your e-mail and password to login. In case you do not want to register you can place an order as a "guest" by providing the information needed to process the order.
Once you log into your cart, check that all the products you entered are those who want to buy. When you have validated, click "Confirm" and the purchasing process will start. Once inside the buying process you will see on the same screen products in the cart and then have to first enter information delivery and billing, second select the shipping method and finally the payment method.
In the records of the products, you will find the different formats or combinations within the same product, just pick the one that best suits your preferences and click on the orange button "Add to Cart", automatically the product will be added to your cart, with the amount you have entered.
When you place the order, we give an estimate of the delivery time of your order. In addition as soon as order is shipped, you will receive an email with the tracking number with which you can track the shipping status.
When entering your billing you will see a field of "Company" in which to enter the name of the company two new fields will automatically display appears. In the first field you must enter the Tax ID Number that appear on the invoice. The second field "VAT Number" is only valid for European companies (non-spanish) with a VAT Number registered.