Privacy Policy

Personal Data Protection according to the GDPR

Dativic, S.L., in compliance with the current regulations on personal data protection, informs that the personal data collected through the forms on the website: filament2print.com, are included in specific automated files of users of the services of Dativic, S.L. The collection and automated processing of personal data aim to maintain the commercial relationship and perform tasks related to information, training, advice, and other activities of Dativic, S.L.

These data will only be disclosed to those entities that are necessary for the sole purpose of fulfilling the purpose mentioned above. Dativic, S.L. takes the necessary measures to ensure the security, integrity, and confidentiality of the data, as provided in Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of individuals concerning the processing of personal data and the free movement of such data. The user may exercise the rights of access, opposition, rectification, cancellation, limitation, and portability as recognized in the mentioned Regulation (EU) at any time. The user can exercise these rights by email to: [email protected] or at the address: Poligono Porto do Molle, Nave 7A, C.P. 36350 - Nigran (Pontevedra). The user states that all the data provided by him are true and correct and commits to keep them updated, communicating any changes to Dativic, S.L.

Purpose of the processing

At Dativic, S.L., we will process your personal data collected through the website: filament2print.com, for the following purposes:

1. In case of contracting the goods and services offered through filament2print.com, to maintain the contractual relationship, as well as the management, administration, information, provision, and improvement of the service.
2. Sending requested information through the forms provided on filament2print.com.
3. Sending newsletters, as well as commercial communications about promotions and/or advertising from filament2print.com and the sector.
4. In certain cases, when Dativic S.L. cannot offer a specific product in the customer's country, data may be transferred to the manufacturer or distributor of the product in their country to provide better service and care.

We remind you that you can oppose the sending of commercial communications through any means and at any time, by sending an email to the previously mentioned address. The fields of these records are mandatory, and it is impossible to achieve the stated purposes if these data are not provided.

How long are the collected personal data retained?

The provided personal data will be kept for as long as the commercial relationship is maintained or until you request their deletion, and during the period in which legal responsibilities may arise for the services provided.

Legitimacy: The processing of your data is based on the following legal bases:

1. The request for information and/or the hiring of Dativic, S.L. services, whose terms and conditions will always be made available to you prior to any potential hiring.
2. Free, specific, informed, and unequivocal consent, as we inform you by providing this privacy policy, which, after reading it, if you agree, you can accept through a statement or a clear affirmative action, such as checking a box provided for this purpose.

If you do not provide us with your data or do so incorrectly or incompletely, we will not be able to respond to your request, making it impossible to provide the requested information or carry out the services.

Recipients: The data will not be disclosed to any third parties outside Dativic, S.L., except for legal obligations.

As data processors, we have contracted the following service providers, who have committed to complying with the regulatory provisions on data protection when hired:

• Manufacturers, technical services, and/or wholesalers in the case of warranties or repairs. Transport companies that may be responsible for delivering orders to customers. These recipients may be located within Spanish territory or outside it, depending on the product and/or service purchased.
• In cases legally established, such as law enforcement agencies.
• The Consumer and User Office in case of any claims.
• Public administrations to which we must provide information due to compliance with our legal obligations.

Data collected by users of the services

In cases where the user includes files with personal data on shared hosting servers, Dativic, S.L. is not responsible for the user's failure to comply with the Data Protection Act.

Data Retention in accordance with the LSSI

Dativic, S.L. informs that, as a data hosting service provider and in accordance with the provisions of Law 34/2002 of July 11, on Information Society Services and Electronic Commerce (LSSI), retains the essential information to identify the origin of the hosted data and the start of the service for a maximum period of 12 months. The retention of this data does not affect the secrecy of communications and can only be used within the framework of a criminal investigation or for public safety, making it available to the judges and/or courts or the Ministry when required. The communication of data to the State Security Forces and Bodies will be carried out in accordance with the regulations on the protection of personal data.

Intellectual Property Rights of filament2print.com

Dativic, S.L. owns all copyright, intellectual property, industrial, know-how, and all other rights related to the content of the website filament2print.com and the services offered on it, as well as the programs necessary for its implementation and related information. Reproduction, publication, and/or non-strictly private use of the content of the website filament2print.com, whether in full or in part, is not permitted without prior written consent.

Intellectual Property of the Software

The user must respect third-party programs made available by Dativic, S.L., even if they are free and/or publicly available. Dativic, S.L. holds the necessary exploitation and intellectual property rights for the software. The user does not acquire any rights or licenses for the contracted service, the software necessary for the provision of the service, or the technical information for monitoring the service, except for the rights and licenses necessary for the provision of the contracted services and only for the duration of the services. For any action beyond the fulfillment of the contract, the user will need written authorization from Dativic, S.L. It is prohibited for the user to access, modify, view the configuration, structure, and files of the servers owned by Dativic, S.L., assuming civil and criminal liability for any incidents that may occur on the servers and security systems as a direct result of negligent or malicious actions on their part.

Intellectual Property of Hosted Contents

It is prohibited to use the services provided by Dativic, S.L. in a manner contrary to the legislation on intellectual property and, in particular, to:

Usage that is contrary to Spanish laws or that infringes the rights of third parties.

Publication or transmission of content that, in the opinion of Dativic, S.L., is violent, obscene, abusive, illegal, racial, xenophobic, or defamatory.

Cracks, serial numbers for programs, or any other content that violates the intellectual property rights of third parties.

Collection and/or use of personal data from other users without their express consent or in violation of the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data.

Use of the domain's mail server and email addresses for sending unwanted bulk emails.

The user is responsible for the content of their website, the information transmitted and stored, hypertext links, claims of third parties, and legal actions related to intellectual property, third-party rights, and child protection. The user is responsible for complying with the laws and regulations in force and the rules related to online service operation, e-commerce, copyright, public order, and universal principles of Internet use. The user will indemnify Dativic, S.L. for the expenses generated by any claim for which Dativic, S.L. may be held liable, including legal fees and legal defense costs, even if it is not a final court decision.

Ownership of Hosted Information

Dativic, S.L. backs up the content hosted on its servers. However, it is not responsible for the loss or accidental deletion of data by users. Likewise, it does not guarantee the complete replacement of deleted data by users, as such data may have been deleted and/or modified during the time since the last backup. The services offered, except for specific backup services, do not include the replacement of content stored in backups made by Dativic, S.L. when the loss is attributable to the user. In this case, a fee will be determined according to the complexity and volume of the recovery, always subject to user acceptance. Data recovery is only included in the service price when the loss of content is due to causes attributable to Dativic, S.L.

Commercial Communications

In compliance with the LSSI, Dativic, S.L. will not send advertising or promotional communications by email or any equivalent electronic communication means that have not been previously requested or expressly authorized by the recipients. In the case of users with whom there is a prior contractual relationship, Dativic, S.L. is authorized to send commercial communications regarding products or services of Dativic, S.L. that are similar to those initially contracted with the customer. In any case, the user can request not to receive further commercial information through the Customer Service channels after verifying their identity.